The “culture of quality” BICA has one of its founding pillars in service excellence.

The primary objective of the company is the complete satisfaction of customer needs.

To achieve this, considerable human and financial resources are earmarked, starting from the incessant product development activity to the constant monitoring of customer satisfaction.

Those who turn to BICA know they can count on dedicated, continuous information, sales and support.

The ISO 9001: 2015 Quality Certification, which BICA has long achieved and constantly renews, is only the most tangible certificate of the company’s “quality culture”: the tip of an iceberg, one might say, to which corresponds a wide experience daily quality that permeates every aspect of the business activity to a decisive extent.

From the obsessive attention to the qualitative excellence of the product to the impulse to innovation, from the process controls to the respect of the safety requirements, from the planning and execution of internal audits to the involvement of all the staff in a path of continuous improvement: the quality in BICA it is not only a certification but above all a way of being.

In its work, BICA always puts people’s well-being and the protection of the environment first. People’s well-being is pursued both internally, through a rigorous policy of protection and enhancement of human resources (we want happy collaborators to work with us), and towards consumers, through the production of objects that help improve the quality of life. The protection of the environment is manifested in an eco-compatible production, in which BICA constantly researches all the solutions that allow to minimize the environmental impact. BICA is registered with Sedex, one of the leading providers of ethical commercial services in the world, which works to improve working conditions in global supply chains.